Refund and Return Policy

Thank you for shopping on our website! To protect your rights, we have established the following refund and return policy.

1. Return Policy

• Conditions for Return:

  • A return request must be submitted within 7 days from the date of receipt;

  • The product must be in its original condition, unused, undamaged, unwashed, and with complete packaging and invoice;

  • The product must not be customized or personalized.

• Non-returnable Situations:

  • Customized or personalized products;

  • Products that show obvious signs of use or damage;

  • Products exceeding the return period.

2. Refund Policy

• After the returned product is inspected and confirmed to meet the return conditions, we will refund the payment via the original method within 7 business days.

• Shipping Fee Instructions:

  • For returns due to product quality issues, we will cover the return shipping cost;

  • For returns due to personal reasons (e.g., dislike, incorrect size), the return shipping cost will be borne by the buyer.

3. Return Process

1. Submit a Return Request: Please contact our customer service and provide your order number and related information;

2. Review and Confirmation: Customer service will review your request within 1-2 business days;

3. Return the Product: Once approved, send the product back to the designated address and provide the tracking number;

4. Refund Processing: Upon receiving and inspecting the product, we will complete the refund within 7 business days.

4. Contact Us

If you have any questions, please feel free to contact our customer service:

• Email: [Your Email]

• Phone: [Your Contact Number]